Virtual care

Virtual care is now available!

Adjusting to the “new normal” of life at home shouldn’t stand in the way of moving more and living better. Telehealth visits are virtual sessions with your provider done through a video platform. These sessions may address patient’s questions and concerns regarding their condition and provide education on how to best manage recovery at home, just like a traditional in person visit. The provider and patient will discuss the patient’s current condition, assess the patient’s movement patterns and quality, review current exercises, then provide additional demonstration of self manual techniques and therapeutic exercises and activities.

Here’s how it works:

Frequently Asked Questions

Call our Patient Relationship Coordinator team to learn about appointment availability and to schedule your appointment.

Here’s how it’ll work:

  • You will need an internet connection and an internet connected device (either a computer, tablet or smartphone) at the time of your appointment.
    • If you are using a computer or tablet, you’ll access your appointment through your preferred internet browser, for example Google Chrome, Firefox or Safari. You do not need a Google account or Gmail email address.
    • If you have a Google account or Gmail email address, you can use a smartphone for your appointment. Download the Hangouts Meet by Google app before your appointment, available on the App store and Google Play, and log in with your Google account or Gmail email address.
  • Your provider or a member of the PRC team will send you an invitation for your appointment time with the access link.
  • When it’s time for your appointment, click on the meet.google.com link in your invitation to join the video chat.

During your scheduled appointment, you’ll be able to talk face-to-face through the chat screen with a provider in real-time to conduct an initial evaluation to begin a plan of care, to continue a plan of care, make corrections to your home exercises, get advice through any status changes, and other types of evaluation, care or follow-up you would typically receive in an in-clinic appointment.

Most insurances do cover virtual care appointments. You can expect your virtual care appointment to cost about the same amount as an in-clinic appointment. As always, your out-of-pocket cost depends on your insurance plan. Contact your insurance to inquire about your benefits, or an Orthology location to find out.

  • Depending upon your coverage and whether or not you have met your annual deductible, you may receive a bill for your virtual care once your insurance carrier processes your claim.
  • If you don’t have insurance, we offer virtual care services at a cash rate.