PATIENT RELATIONSHIP COORDINATOR

Full Time 3 months ago

NEW YORK, NY, US 5

Job Purpose: Serves patients and providers through exceptional internal and external customer service. The PRC sets the tone, creating an exceptional patient experience whether in the clinic or by phone. The PRC must be flexible and adaptable in a rapidly changing environment and is responsible for all duties in various clinic settings as outlined below.

Duties and Responsibilities:

  • Welcomes patients and/or visitors to Orthology and answers their initial inquiries. Must have the ability to empathize with and dispel patient anxieties, as well as maintain an inviting reception area.

Skills/Qualifications:

  • Personable, reliable, and hospitable

Education/Experience:

  • Retail, hospitality, customer service, or medical office experience preferred.

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