How Orthology is responding to COVID-19
Uncategorized Mar 13, 2020
How Orthology is responding to COVID-19

As containment of COVID-19 progresses, your Orthology team continues to place the safety and health of our patients and staff at the forefront of our business. We are adapting to all CDC and government recommendations and commit to keeping you updated on the latest developments that affect your treatment at Orthology.

If you have an appointment with Orthology but are experiencing respiratory symptoms (see CDC COVID-19 symptoms) of any kind; such as nasal congestion, cough, or shortness of breath, please stay home, for your health, and for the health of others. Appointment cancellation fees will not apply. 

The CDC’s best practices for avoiding the spread of this coronavirus, or any other virus, are the practices we use day in and day out. Here’s how we’re prioritizing the health of our community:

Sanitization of frequently touched clinic surfaces.

We take the cleanliness of clinics seriously, always. Each treatment table is cleaned with disinfectant between every patient, no matter what, as well as every on-boarding iPad. 

Washing our hands.

We practice the highest sanitary protocols, and hand-washing is at the top of the list. Our practitioners know the importance of soap and water to prevent the spread of germs. 

Using hand sanitizer.

Hand sanitizer is readily available to both patients and providers throughout our clinics. Orthology providers sanitize before treating each patient, and we have sanitizing wipes, gels and soaps available and accessible for all practitioners and patients.

Making smart choices.

We are screening all patients for potential exposure and symptoms, and we will not be treating patients if we identify a risk to the health of other patients and staff. We’ve also instructed all staff to remain home if they have verified exposure or symptoms. This is consistent with CDC guidance, to which we will continually adapt.

We take your health, and the health of our communities, seriously. At Orthology, you’re in good hands and clean facilities. 

What can you do to help prevent the spread of the virus?

The CDC has simple guidelines that can help prevent the spread of viruses like COVID-19.

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your coughs and sneezes with a tissue, or try to cough into the crook of your elbow. 
  • Clean surfaces around the house like tables, door knobs, light switches, tablets, phones, etc. 
  • Wash your hands after using the restroom, before eating, after eating, and avoid touching your face. When washing your hands, do so with soap and water for at least 20 seconds, which is about the same time it takes to sing “Happy Birthday” twice. If soap and water are not available, hand sanitizers with at least 60% alcohol will also work, but always defer to soap if it’s available.

For information on prevention, symptoms and what to do if you’re feeling sick, please call the Minnesota Department of Health COVID-19 Hotline at 651-201-3920 or the New York State Department of Health COVID-19 Hotline at 1-888-364-3065, or visit